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Take US Inbound Telecom B2B process and get set go Live within 10 working days( Support Only )

- Jwala Puri

Posted on: 12th December, 2016 | 08:27:AM
Post# A407019 | Hits:15 | Report Abuse
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Posted by: KALLASIATELECOM

Hi,

Project Name: Telecommunication B2B Support process (24x7)

Project Details:
(a) Business Associate will have to provide the B2B Support process. (24x7)
To the existing customer of client across US/UK/AUS/CA/SA
(b) The Support will be provided through Calls, Chat/Email.

Payout Details:
The Payout will be 12.50 USD per/Hr per Agent
Minimum agents - 15 agents
Geographic Location of Support - USA/UK/AUS/CA (Logging window)
Login Tenure: 24 hours per day
Login Days: Monday – Sunday
Monthly billing will be Approx. 1, 17,000 USD (For 15 seat project)

Quality Parameters:
The Quality should be maintained above and equal to 95% as this is B2B Support and need to be handled with care.

Requirements:
Min 15 seats to start up
Fully Furnished Office with all the facilities, Dialer, Team, and CCTV must.
Dialer, Server, Lease Line Internet Connection, Good Infra

Security and Sign-up:
Sign up directly with End client based in USA.


Shifts timing
US/UK/AUS/CA shift (Monday to Sunday)


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Take US Inbound Telecom B2B process and get set go Live within 10 working days( Support Only ) , Delhi City, Delhi, Business Opportunities, Financial

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